Salary: $72,648.00 - $92,388.00 Annually


Location: Thurston County – Lacey, WA


Department: Dept. of Corrections


Job Type: Full Time - Permanent


Job Number: 2020-01129


Closing: Continuous


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Civil Rights Investigations Manager (WMS, Band II)
SW Region Business Office
Lacey, WA
Open until filled 
First review of applications will begin on March 2, 2020. The hiring manager reserves the right to make a hiring decision any time after this date.

The Washington State Department of Corrections (DOC) is seeking a highly motivated and qualified individual to fill the Civil Rights Investigations Manager position. This position reports directly to the Equity & Inclusion Administrator and manages the Civil Rights Investigations Unit. The position will be located at the Southwest Region Business Office in Lacey, WA.

DOC’s mission is to improve public safety by positively changing lives.  We lead the nation with innovative and evidence-based practices that are aimed at providing services and training to produce better outcomes and reduce recidivism.  Our employees find this profession both challenging and rewarding as they work together with law enforcement officers, treatment providers, and community members to facilitate change in the lives of our clients. 

The primary purpose of the Civil Rights Investigations Manager position is to:

  • Contribute to DOC’s mission to improve public safety by promoting an equitable and inclusive, anti-discrimination culture that fosters and inspires excellence.
  • Plan, organize, direct, and evaluate the work of the Civil Rights Investigations Unit, which is responsible for acceptance, investigation, referral, adjudication, and resolution of complaints of employment discrimination.
  • Exercise considerable expertise and independent judgment to determine proper courses of action and advise high-level executives and managers on maintaining a work environment free of discrimination. 
  • Ensure quality, timely and thorough civil rights investigations.
  • Make complex decisions on civil rights matters.

Application Process

To begin the online application process:

  • Click the green ‘Apply’ button located on the top right corner of this job posting.
  • Sign in or create an account.
  • Be sure to attach the following to your completed online application:
    1. A cover letter outlining your qualifications.
    2. A detailed chronological resume’.
    3. And at least three professional references with phone number and email address for each.
  • Click “Accept & Submit” to submit your application.  

Incomplete application packages may disqualify you from the process.  



Manage and administer DOC’s internal discrimination complaint investigation program in accordance with agency policy, WAC’s, and Federal and State laws and guidelines. The program includes, but is not limited to: Internal discrimination complaint assessment and investigation; interpretation of rules, regulations, state, and federal laws; investigator training and standardization of DOC’s civil rights investigation process.

Lead and direct the day-to-day activities of the DOC Civil Rights Investigation Unit (CRIU) staff, promoting customer service, establishing results-based performance expectations, setting priorities, and conducting timely, meaningful performance evaluations of the CRIU staff.

Assign and manage internal civil rights investigations. Evaluating the information received to determine appropriate course for resolution (e.g. refer to Appointing Authority or initiate investigation by Civil Rights Investigator). Developing the scope and allegations for each civil rights investigation and assigning a qualified investigator, and reviewing investigation reports ensuring a fair, thorough, and timely investigation.

Mentor and coach CRIU staff on concerns or challenges they may encounter when handling civil rights investigations, as well as in their professional development opportunities.

Serve as Subject Matter Expert in the development and presentation of Civil Rights policies and Investigations training, including the prevention of sexual harassment in the workplace, staying current and knowledgeable regarding related laws and regulations, case law, Washington Administrative Codes (WAC’s), DOC policies, State and Federal rules and regulations. 

Track and coordinate responses to civil rights complaints filed with external entities to include, but not limited to, the WA Human Rights Commission and the Equal Employment Opportunities Commission (EEOC).

Represent the agency in Civil Rights Investigations related matters and assist the Assistant Attorney Generals (AAGs) with requests for documents and information, as requested. 



  • Four years of progressively responsible professional experience in human resource management or other allied field which includes conducting and/or reviewing comprehensive investigations, with a specific emphasis on investigating allegations of employment discrimination and assessing the contents of investigations for quality, thoroughness, completeness, and fairness.
  • Bachelor’s degree, preferably in Human Resources Management Law, Business or Public Administration, Social Sciences, or related field, from an accredited college or university whose accreditation is recognized by the U.S. Department of Education and the Council for Higher Education Accreditation (CHEA).  **Relevant professional experience will substitute year for year for the required education.
  • Demonstrated comprehensive knowledge and experience in civil rights investigations, discipline, and just cause. The position requires knowledge of Federal equal employment opportunity regulations and principle; compliance and enforcement skills; administrative, management, and consulting skills; and knowledge of personnel administration.
  • Demonstrated ability to independently manage multiple complex tasks/projects; work effectively with and supervise individuals or diverse groups on difficult and/or controversial issues; effectively research, investigate and analyze complex issues requiring investigation and consultation; communicate effectively both orally and in writing at an advanced level. 
  • Ability to analyze information, define problems or objectives, formulate logical and objective conclusions, recognize alternatives and make recommendations. 
  • Excellent communications skills, ability to work effectively with employees and managers. Able to convey a positive and professional image to employees and external contacts.
  • Experience in conducting and writing reports on sensitive and/or complex civil rights investigations in a lawful manner and in accordance with industry standards.
  • One year of demonstrated supervisory experience.
  • Strong influence, change management, and relationship building skills, along with the ability to coach and mentor others.
  • Ability to work in a fast-paced and changing environment.
  • Ability to use technology and computer systems to improve efficiency, accuracy and quality of work. Ability to use (or learn to use) Microsoft Word to independently draft formal documents for others’ review and signature.

Desirable skills

  • Licensure and experience practicing as an attorney in matters related to civil rights, equal employment opportunity, or employment discrimination.
  • Demonstrated knowledge or experience in other areas of human resource management.


Supplemental Information

The mission of DOC is ‘to improve public safety by positively changing lives.’

For additional information about the agency, please visit


  • Please include a minimum of three professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies.  If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.
Phone number AND email address are required for all professional references.
  • Prior to a new hire, a background check including criminal record history will be conducted.  Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
  • Employees may work directly with or in close proximity to incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.
  • We are committed to maintaining a drug and alcohol free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.
  • Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
  • Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
  • Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire.  When positive tests result, further information, testing and treatment may also be required. Employment is not contingent upon test results.
  • This position may be represented by a Union Shop.

We are committed to hiring individuals who possess core diversity competencies: 

  • Foster a positive attitude and openness toward the ever changing social and cultural makeup of the workplace.
  • Work effectively with people of different perspectives, abilities, disabilities, races, religions, ages, genders, sexual orientations, and social, ethnic and cultural backgrounds.
  • Respectfully acknowledge people’s differences and recognize these differences as important and valuable.
  • Promote inclusiveness.
  • Be culturally sensitive and appropriate.
  • Respect and value diverse backgrounds and traditions.

DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability. 

For questions about this recruitment, or to request reasonable accommodation in the application process, please email or (360) 407-5732. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.


State of Washington
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